Privacy Policy

Scope of This Policy

This Policy applies to personal data we collect through our website, our consultancy engagements, and any communication with us, including enquiries, proposals, and aircraft management mandates.

It does not apply to the independent data practices of third-party operators, maintenance organisations, or service providers, each of which maintains its own privacy documentation. The contents of this page are provided for general information and should not be relied upon as legal advice specific to your circumstances; we recommend you seek independent legal advice where appropriate.

Information We Collect

We collect information that you provide directly to us, together with limited information gathered automatically as you use our website.

• —Identity and contact details, such as your name, title, company, email address, telephone number, and correspondence address.
• —Aviation and engagement details, including aircraft type and registration, ownership structure, operational requirements, and the scope of services you request.
• —Financial information necessary for billing, invoicing, and regulatory compliance.
• —Communications, including enquiries, instructions, and records of our correspondence with you.
• —Technical data such as IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.

How We Use Your Information

We process personal data only where we have a lawful basis to do so, and strictly for the purposes of delivering and improving our services.

• —Responding to enquiries and preparing bespoke consultancy proposals.
• —Delivering aircraft management, financial oversight, maintenance coordination, route planning, crew solutions, and in-flight medical support.
• —Administering invoices, payments, and financial reporting.
• —Meeting legal, regulatory, and anti-money-laundering obligations.
• —Safeguarding the security and integrity of our website and systems.
• —Providing service updates, market intelligence, and information you have requested.

Legal Bases for Processing

Where data protection legislation applies, we rely on one or more of the following legal bases: your consent; the performance of a contract with you; compliance with a legal or regulatory obligation; and our legitimate interests in operating and promoting our consultancy, provided those interests are not overridden by your rights and freedoms.

Confidentiality and Aviation Discretion

Confidentiality and privacy are the key to everything we do. Discretion is an operational necessity in private aviation. We treat all information concerning your aircraft, its ownership, your itineraries, passengers, crew, and commercial arrangements as strictly confidential. We never sell client data, and we never reveal it to third parties. Access is limited to personnel who require it to deliver the services and who are bound by confidentiality undertakings. We do not disclose client identity, aircraft registration, or flight details to third parties except as necessary to perform the agreed services, to comply with law, or with your explicit instruction.

Sharing and Disclosure

Confidentiality is a defining principle of our practice. We do not sell, rent, trade, or otherwise commercially exploit your personal data, and we do not reveal your data or our clients' data to third parties. Information is shared only in the limited circumstances set out below, only to the extent necessary to deliver the services you have engaged us for, and always subject to strict confidentiality obligations:

• —Service providers and partners engaged to deliver your mandate, including operators, maintenance facilities, crew agencies, ground handlers, and insurers, each bound by confidentiality obligations.
• —Professional advisers such as legal, accounting, audit, and compliance firms.
• —Regulators, aviation authorities, and law-enforcement bodies where disclosure is required or permitted by law.
• —Successors in the event of a merger, acquisition, or transfer of our business.

International Data Transfers

As a global consultancy, we may transfer personal data across borders. Where we do so, we implement appropriate safeguards, such as contractual protections, to ensure your information continues to receive a standard of protection consistent with this Policy and applicable law.

Data Retention

We retain personal data only for as long as necessary for the purposes set out in this Policy, and thereafter as required to comply with legal, regulatory, tax, and accounting obligations. Aviation and maintenance records may be retained for the operational life of the aircraft and for the periods required by applicable aviation regulation.

Data Security

We apply administrative, technical, and physical safeguards designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures are proportionate to the sensitivity of the information entrusted to us. No method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

Your Rights

Subject to applicable law, you may have the right to:

• —Request access to the personal data we hold about you.
• —Request correction of inaccurate or incomplete data.
• —Request erasure of your personal data.
• —Restrict or object to certain processing.
• —Request portability of data you have provided to us.
• —Withdraw consent at any time, where processing is based on consent.
• —Lodge a complaint with a supervisory authority in your jurisdiction.

Cookies and Analytics

Our website uses cookies and similar technologies to function correctly and to help us understand how visitors use the site. You may control or disable cookies through your browser settings; doing so may affect certain features of the website.

Children's Privacy

Our services are directed to businesses and adult professionals. We do not knowingly collect personal data from children. If we become aware that we have inadvertently done so, we will take steps to delete it promptly.

Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or the law. The revised version will be posted on this page with an updated date. Continued use of our website or services after an update constitutes acceptance of the revised Policy.

Contact Us

For any question, request, or concern regarding this Privacy Policy or your personal data, please contact us at leadingjetholdingsltd@gmail.com.